Shipping and Refunds


 Shipping Policy

Keto On Bakery offers shipping within the state of Colorado as well as local delivery and pickup in Fort Collins.  Please see our How It Works page for more details.

Colorado shipping orders are mailed out on Tuesdays via USPS Priority Mail and are typically delivered within 2 business days.  If more than 3 days have passed please email us at jen@ketonbakery.com to review the status of your order. 

Fort Collins deliveries occur each week on Wednesdays and Saturdays.  If you have a date preference, please indicate it in Special Instructions when placing your order and we will do our best to meet your request.

Fort Collins pickups occur on Wednesdays (5:00 and 5:30 pm) and Saturdays (11:00 - 11:30 am) at the east end of the King Soopers parking lot at 2325 S. College Ave in Fort Collins. 

Refund Policy

If you are unhappy with your order for any reason, please contact us and we'll make it right.  Call us at (970) 658-0805 or email at jen@ketoonbakery.com.  You can also chat with us via Facebook Messenger (using the "Message Us" button from our Website or "Send Message" from our Facebook page).  Provide your contact information and the details of the problem you've experienced and we'll fix it right away!  We will work with you to provide a replacement, issue a store credit, or process a refund.